Farmerrain — company details
.Svenska Regnkläds Aktiebolaget (Farmerrain) · Company reg. no.: 559194-1280 Registered address: Käsemåla 106, 361 92 Emmaboda, Sweden
Vårt ansvar/Köpvillkor
Terms of purchase
Return address
Svenska Regnkläds AB, Käsemåla 106, 361 92 Emmaboda, Sweden
info@farmerrain.com · Phone: +46 471 22065
Website: www.farmerrain.com · The agreement is entered into between you and Svenska Regnkläds Aktiebolaget, under Swedish law.
By our responsibility, we mean what actually applies when you shop with Farmerrain: repairs, warranty, the statutory right to complain under Swedish consumer law, and the information a trader is required to provide under the EU Consumer Rights Directive and the Swedish Distance Contracts Act. Below you’ll first find our full terms of purchase, followed by a practical, in-depth look at how we handle complaints, warranties, spare parts and repairs.
In the event of discrepancies between the language versions of this page, the Swedish text takes precedence, since the agreement is governed by Swedish law.
2. Prices and payment
All prices on the website are shown including Swedish VAT (25%). You can pay with:
Card
Klarna
(invoice/instalments – Klarna's own terms then apply to the payment itself, see klarna.com
KlarnaPayPal
Swish
Payment is normally taken before delivery, except when choosing Klarna invoice/instalments.
Discount codes
Apart from Black Week, Farmerrain does not work with discounted product prices. To get access to the Black Week offers before everyone else, you can sign up for the newsletter on the homepage for Early access.
3. Order and agreement
A binding purchase agreement is formed once you have placed your order and received an order confirmation from Farmerrain by email. Please keep the order confirmation.
Farmerrain reserves the right to refuse or cancel a purchase in case of suspected fraud, for example unauthorised use of someone else's payment card.
If you want to change or cancel an order, you must contact us immediately at info@farmerrain.com. We cannot guarantee that an order can be changed or stopped once it is already on its way to the warehouse for packing.
4. Delivery
We hold all our own stock and normally dispatch within 1–2 business days of ordering. In addition to this, the carrier's transit time applies. Shipping cost (fixed price regardless of weight):
Sweden
SEK 99
Rest of Europe (EU)
SEK 199
Rest of the world
SEK 299 *Some countrys have higher prices
Within Sweden we ship with DHL. FedEx is used for other countries.
For deliveries outside the EU (with the exception of Norway, see below), customs and import duties may apply. These are paid by you as the customer. You can estimate any charges at, for example, www.dutycalculator.com
Duty CalculatorNorway (VOEC): Farmerrain is registered under the Norwegian VOEC scheme (VAT On E-Commerce). This means Norwegian VAT is already included in the price at the time of purchase, and as a customer in Norway you avoid customs and import charges on delivery.
If a parcel is not collected and is automatically returned to us, a fee of SEK 250 is charged to cover our shipping costs.
5. Right of withdrawal (14 days)
As a consumer, under the Swedish Distance Contracts Act (distansavtalslagen) you have the right to cancel your purchase within 14 days of receiving the goods, without having to state a reason.
To exercise your right of withdrawal:
1. Notify us within 14 days via info@farmerrain.com, preferably with your order number. 2. Return the goods unused and in substantially unchanged condition, in the original packaging if possible, within a reasonable time. 3. You are responsible for the return shipping cost unless otherwise stated. 4. We will refund what you paid (excluding the original standard shipping cost) within 14 days of us receiving the goods, or proof that they have been sent back.
Refunds are always made to the same payment method you used for the purchase.
Exceptions to the right of withdrawal: The right of withdrawal does not apply to goods that have been manufactured to your specific instructions or that have been given a clear personal character, for example if you ordered an item with a customised length, colour combination or model that deviates from the standard range. You may use our withdrawal form if you wish, but it is not a requirement – a clear message to us is enough.
6. Returns and exchanges
Return address: Svenska Regnkläds AB, Käsemåla 106, 361 92 Emmaboda, Sweden.
Processing time
Returns and exchanges are normally processed within approximately 5 business days of us receiving the parcel. During particularly busy periods this may take somewhat longer.
We offer exchanges within 14 days of the delivery date. The returned item must be in the same condition as when you received it, i.e. unused and with the original packaging intact.
As the customer, you are responsible for the shipping cost when returning an item. If you are a customer outside the EU, please contact us before sending anything.
If you return a defective item, Farmerrain arranges and pays for the collection. If the complaint is justified, we will also refund reasonable shipping costs incurred in connection with the return.
If the complaint is not justified, you are responsible for all transport costs yourself, including our cost of sending the item back to you once the matter has been handled.
The item should always be well packaged, and you should keep the receipt for the postage cost. You are responsible for the parcel until it has been received by Farmerrain – so please include a tracking number if possible.
Sale items are not covered by the right to return or exchange unless otherwise stated.
Special orders involving a changed length, colour or model are not covered by the right to exchange or return (see also the exception to the right of withdrawal in point 5).
On an approved return, we refund the money as soon as possible, no later than 14 days after the item has been returned and received by us.
7. Statutory right to complain and warranty
Under the Swedish Consumer Sales Act (konsumentköplagen), you have the right to complain about defects that existed at the time of delivery for up to three years, provided the defect is reported within a reasonable time after you discovered it (reporting within two months is recommended).
The warranty applies for 3 years from the date you received your products. For the warranty to apply, it is required that
the products have only been subjected to normal use intended for rain garments, and the products have been handled in accordance with our care instructions.
On an approved complaint, Farmerrain pays the return shipping, and the return is handled via the carrier designated by Farmerrain.
Contact us at info@farmerrain.com with photos of the defect and your order number, and we'll help you further.
8. Personal data
We process your personal data (e.g. name, address, national ID number, email and phone number) in accordance with the EU General Data Protection Regulation (GDPR).
The data is used to ensure delivery to you, manage your order, and for any credit checks. Your data is only accessible to Farmerrain and is shared only with the parties required to fulfil the purchase, such as shipping companies and payment services.
Farmerrain never sells your personal data on to third parties.
As a data subject, you have the right, among other things, to: access the data we have stored about you, have incorrect data corrected, and request that your data be deleted.
9. Force majeure
Farmerrain is not liable for delays or shortcomings caused by circumstances beyond our control, such as strikes, staff illness, transport disruptions or import/export problems – whether these arise at Farmerrain or at our suppliers/partners.
If the force majeure event lasts longer than two months, both you and Farmerrain have the right to terminate the agreement without liability for damages.
10. Disputes
In the event of a dispute, Farmerrain voluntarily follows decisions from the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), Box 174, 101 23 Stockholm, www.arn.se
ArnYou can also turn to your municipality's consumer guidance service or the Swedish Consumer Agency (Konsumentverket, www.konsumentverket.se) for guidance.
KonsumentverketIf you are a customer in another EU country, you can also find the right dispute-resolution body via the European Commission's directory of national dispute resolution entities (consumer-redress.ec.europa.eu).
The EU's former joint Online Dispute Resolution (ODR) platform was permanently closed on 20 July 2025 and has been replaced by this directory.
11. Changes to the terms
Farmerrain may change these terms. The terms that applied at the time of your order are the ones that apply to that purchase. We recommend that you read through the terms before each new order.
What an online retailer must disclose under EU and Swedish law
The EU Consumer Rights Directive (2011/83/EU), implemented in Sweden through the Distance Contracts Act, requires a trader to disclose before purchase, among other things: their identity and contact details (§1), the main characteristics of the goods/service, the total price including taxes and fees (§2), delivery and payment terms (§4), the right of withdrawal and how to exercise it (§5), the statutory right to complain (§7), and how to proceed in a dispute (§10). GDPR additionally requires information on how personal data is processed (§8).
The section references above refer to the sections in Farmerrain’s terms of purchase above, not to the article numbers in the directive itself.
Our responsibility in practice — complaints, warranty and repairs
Point 7 of the terms of purchase sets out the statutory framework. Here we go deeper into how it works in practice.
Statutory right to complain and warranty
The statutory right to complain
The statutory right to complain is not a warranty — it is a right that follows directly from the Swedish Consumer Sales Act (Konsumentköplagen) and which no company can contract away or shrink. It applies for three years from the purchase, for defects that were already present in the garment when you received it (an ‘original defect’).
During the first two years, the burden of proof is reversed: if the garment is defective, the defect is presumed to have been there from the start, and it is Farmerrain that must prove otherwise. In the third year, the burden of proof shifts — then it is the customer who needs to show that the defect was original.
A warranty is something different: a voluntary promise from the seller that sits on top of the statutory right to complain and can never provide weaker protection than the law.
How we distinguish defects, wear and accidents — concrete examples
- Original defect (covered by the statutory right to complain): a seam that isn’t sufficiently welded; buttons that come loose; plain mistakes in sizing or cutting.
- Normal wear (handled by the repair service): damage between the legs where the material becomes brittle or wears through — the most common wear point; the ankle ends rubbing against each other in muddy conditions — the second most common.
- Accident (handled by the repair service — not by the statutory right to complain): a tear from walking into a nail, crawling under barbed wire, or catching on a sharp stick or stone on the ground. An accident is not a warranty or statutory-claim repair, but in the vast majority of cases it’s fully repairable at cost price or a strongly favourable price. An accident is not a sign that the material is too weak or badly made.
Complain in time, not at the last moment
If you complain within two months of discovering the defect, it always counts as being in time under the law (‘reasonable time’). If you wait longer, you risk having to prove yourself that the defect was there from the start, even if you’re still within the three years.
Spare parts and buttons
- Buttons are already in stock today in Käsemåla.
- The ‘buttons in the pocket’ feature — spare buttons in every garment’s inner pocket — is planned for introduction in autumn 2026.
- Until then, loose buttons may possibly be included loose in the packaging as an interim step.
The model is inspired by the Norwegian children’s rainwear brand Kattnakken, which includes spare buttons (including for the foot strap) with every garment already at the point of purchase.
Repair scope — own brand and other brands
The repair guarantee applies only to Farmerrain’s own brand. For other brands in the range — such as Guy Cotten or Ålesund — we offer no guarantee, but we’re happy to help if we have the right skills and tools, as a best-effort undertaking rather than a promise.
Important distinction: repair versus museum donation
This should not be confused with Farmerrain's museum, which accepts worn-out PVC rain garments of ANY brand, regardless of age — there, it's not a matter of repair but of preserving the history of galon.
Repairs at Farmerrain
Yes. We want your clothes to last as long as possible, which is why we offer repairs that extend the garment's lifespan. You can repair it yourself with our repair kits or button kits, or send the garment in to us. We weld and repair at our warehouse in Emmaboda, or send it on to the factory when needed. When a garment reaches the end of its life, we're happy to take it back, so the material can be properly recycled or reused at our warehouse in Emmaboda.
FAQ
Our repair guarantee applies only to Farmerrain’s own brand. For other brands, we’re happy to help if we have the right skills and tools.
Yes. From autumn 2026, every garment is delivered with spare buttons in the inner pocket.
Yes. We sell button sets separately.
Knees, seating areas and the inside of the legs meet the ground and equipment all day. That’s normal wear, not a defect.
The statutory right to complain follows from the law and applies for three years, regardless of what Farmerrain promises. A warranty is a voluntary promise on top of that.
Yes — send it to us. Most repairs are done in Käsemåla, with the main factory as backup if the damage is beyond what we can handle there.
Yes, to our museum, which accepts garments of any brand to preserve the history of galon — this is separate from the repair service.
The customer pays the shipping. The repair itself costs cost price or a favourable price.
More times than you’d think — there are examples of three repairs.
Almost always, as long as it’s environmentally justifiable.
Simpler repairs can be welded in Käsemåla. Others are carried out at our main factory.
Yes, in all jackets with buttons.
Repair it yourself with the included patch and buttons, or send the garment in to us.
Farmerrain is not liable for delays caused by circumstances beyond our control. If it lasts longer than two months, both you and Farmerrain have the right to terminate the agreement without liability for damages.
To the Swedish National Board for Consumer Disputes (ARN) or your municipality’s consumer guidance service/the Swedish Consumer Agency. Farmerrain voluntarily follows ARN’s decisions. If you’re a customer in another EU country, the equivalent bodies are listed by the European Commission (consumer-redress.ec.europa.eu), which replaced the former ODR platform in July 2025.
In accordance with GDPR, solely to fulfil the purchase, delivery and any credit check. The data is never sold on to third parties, and you have the right to access, correction and deletion.
Yes, except to Norway. Farmerrain is VOEC-registered, meaning Norwegian VAT is already included in the price and Norwegian customers avoid customs and import charges.
SEK 99 within Sweden, SEK 199 to the rest of Europe and SEK 299 to the rest of the world — a fixed price regardless of weight. Some exception please ask.
Farmerrain arranges and pays for the collection. If the complaint is justified, we also refund reasonable shipping costs. If it is not justified, you are responsible for the transport costs yourself.
No, unless otherwise stated. Sale items and special orders with a changed length, colour or model are excluded.
Yes, exchanges are offered within 14 days of the delivery date. The item must be unused and with the original packaging intact.
Within 14 days of us receiving the goods, or proof that they have been sent back. The original standard shipping cost is not refunded.
You, the customer, unless otherwise stated.
No. The exception is goods manufactured to your specific instructions or given a clear personal character, for example a customised length, colour combination or model outside the standard range.
14 days from receiving the goods, under the Distance Contracts Act, without you needing to state a reason.
When you have placed your order and received an order confirmation from Farmerrain by email.